From October 3, 13:37 UTC to October 4, 15:30 UTC, scans weren't running. No new scans started during this time, and scheduled scans didn't run.

Impact

New and scheduled scans of data broker sites didn't run.
Scan results and removal statuses may not have updated during this time.
Your account data and existing removal requests weren't affected, and no data was lost.

Resolution

We found and fixed the issue, and scans have been running normally since 15:30 UTC on October 4. We're re-running any scans that were missed, so you don't need to do anything. Your results will update automatically over the next 48 hours.